Of debugging Ansible Tower and underlying cloud images

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Recently I was experimenting with Tower’s isolated nodes feature – but somehow it did not work in my environment. Debugging told me a lot about Ansible Tower – and also why you should not trust arbitrary cloud images.

Background – Isolated Nodes

Ansible Tower has a nice feature called “isolated nodes”. Those are dedicated Tower instances which can manage nodes in separated environments – basically an Ansible Tower Proxy.

An Isolated Node is an Ansible Tower node that contains a small piece of software for running playbooks locally to manage a set of infrastructure. It can be deployed behind a firewall/VPC or in a remote datacenter, with only SSH access available. When a job is run that targets things managed by the isolated node, the job and its environment will be pushed to the isolated node over SSH, where it will run as normal.

Ansible Tower Feature Spotlight: Instance Groups and Isolated Nodes

Isolated nodes are especially handy when you setup your automation in security sensitive environments. Think of DMZs here, of network separation and so on.

I was fooling around with a clustered Tower installation on RHEL 7 VMs in a cloud environment when I run into trouble though.

My problem – Isolated node unavailable

Isolated nodes – like instance groups – have a status inside Tower: if things are problematic, they are marked as unavailable. And this is what happened with my instance isonode.remote.example.com running in my lab environment:

Ansible Tower showing an instance node as unavailable

I tried to turn it “off” and “on” again with the button in the control interface. It made the node available, it was even able to executed jobs – but it became quickly unavailable soon after.


So what happened? The Tower logs showed a Python error:

# tail -f /var/log/tower/tower.log
fatal: [isonode.remote.example.com]: FAILED! => {"changed": false,
"module_stderr": "Shared connection to isonode.remote.example.com
closed.\r\n", "module_stdout": "Traceback (most recent call last):\r\n
File \"/var/lib/awx/.ansible/tmp/ansible-tmp-1552400585.04
-60203645751230/AnsiballZ_awx_capacity.py\", line 113, in <module>\r\n
_ansiballz_main()\r\n  File \"/var/lib/awx/.ansible/tmp/ansible-tmp
-1552400585.04-60203645751230/AnsiballZ_awx_capacity.py\", line 105, in
_ansiballz_main\r\n    invoke_module(zipped_mod, temp_path,
ANSIBALLZ_PARAMS)\r\n  File \"/var/lib/awx/.ansible/tmp/ansible-tmp
-1552400585.04-60203645751230/AnsiballZ_awx_capacity.py\", line 48, in
invoke_module\r\n    imp.load_module('__main__', mod, module, MOD_DESC)\r\n
File \"/tmp/ansible_awx_capacity_payload_6p5kHp/__main__.py\", line 74, in
<module>\r\n  File \"/tmp/ansible_awx_capacity_payload_6p5kHp/__main__.py\",
line 60, in main\r\n  File
\"/tmp/ansible_awx_capacity_payload_6p5kHp/__main__.py\", line 27, in
get_cpu_capacity\r\nAttributeError: 'module' object has no attribute
'cpu_count'\r\n", "msg": "MODULE FAILURE\nSee stdout/stderr for the exact
error", "rc": 1}

PLAY RECAP *********************************************************************
isonode.remote.example.com : ok=0    changed=0    unreachable=0    failed=1  

Apparently a Python function was missing. If we check the code we see that indeed in line 27 of file awx_capacity.py the function psutil.cpu_count() is called:

def get_cpu_capacity():
    env_forkcpu = os.getenv('SYSTEM_TASK_FORKS_CPU', None)
    cpu = psutil.cpu_count()

Support for this function was added in version 2.0 of psutil:

424: [Windows] installer for Python 3.X 64 bit.
427: number of logical and physical CPUs (psutil.cpu_count()).

psutil history

Note the date here: 2014-03-10 – pretty old! I check the version of the installed package, and indeed the version was pre-2.0:

$ rpm -q --queryformat '%{VERSION}\n' python-psutil

To be really sure and also to ensure that there was no weird function backporting, I checked the function call directly on the Tower machine:

# python
Python 2.7.5 (default, Sep 12 2018, 05:31:16) 
[GCC 4.8.5 20150623 (Red Hat 4.8.5-36)] on linux2
Type "help", "copyright", "credits" or "license" for more information.
>>> import inspect
>>> import psutil as module
>>> functions = inspect.getmembers(module, inspect.isfunction)
>>> functions
[('_assert_pid_not_reused', <function _assert_pid_not_reused at
0x7f9eb10a8d70>), ('_deprecated', <function deprecated at 0x7f9eb38ec320>),
('_wraps', <function wraps at 0x7f9eb414f848>), ('avail_phymem', <function
avail_phymem at 0x7f9eb0c32ed8>), ('avail_virtmem', <function avail_virtmem at
0x7f9eb0c36398>), ('cached_phymem', <function cached_phymem at
0x7f9eb10a86e0>), ('cpu_percent', <function cpu_percent at 0x7f9eb0c32320>),
('cpu_times', <function cpu_times at 0x7f9eb0c322a8>), ('cpu_times_percent',
<function cpu_times_percent at 0x7f9eb0c326e0>), ('disk_io_counters',
<function disk_io_counters at 0x7f9eb0c32938>), ('disk_partitions', <function
disk_partitions at 0x7f9eb0c328c0>), ('disk_usage', <function disk_usage at
0x7f9eb0c32848>), ('get_boot_time', <function get_boot_time at
0x7f9eb0c32a28>), ('get_pid_list', <function get_pid_list at 0x7f9eb0c4b410>),
('get_process_list', <function get_process_list at 0x7f9eb0c32c08>),
('get_users', <function get_users at 0x7f9eb0c32aa0>), ('namedtuple',
<function namedtuple at 0x7f9ebc84df50>), ('net_io_counters', <function
net_io_counters at 0x7f9eb0c329b0>), ('network_io_counters', <function
network_io_counters at 0x7f9eb0c36500>), ('phymem_buffers', <function
phymem_buffers at 0x7f9eb10a8848>), ('phymem_usage', <function phymem_usage at
0x7f9eb0c32cf8>), ('pid_exists', <function pid_exists at 0x7f9eb0c32140>),
('process_iter', <function process_iter at 0x7f9eb0c321b8>), ('swap_memory',
<function swap_memory at 0x7f9eb0c327d0>), ('test', <function test at
0x7f9eb0c32b18>), ('total_virtmem', <function total_virtmem at
0x7f9eb0c361b8>), ('used_phymem', <function used_phymem at 0x7f9eb0c36050>),
('used_virtmem', <function used_virtmem at 0x7f9eb0c362a8>), ('virtmem_usage',
<function virtmem_usage at 0x7f9eb0c32de8>), ('virtual_memory', <function
virtual_memory at 0x7f9eb0c32758>), ('wait_procs', <function wait_procs at

Searching for a package origin

So how to solve this issue? My first idea was to get this working by updating the entire code part to the multiprocessor lib:

# python
Python 2.7.5 (default, Sep 12 2018, 05:31:16) 
[GCC 4.8.5 20150623 (Red Hat 4.8.5-36)] on linux2
Type "help", "copyright", "credits" or "license" for more information.
>>> import multiprocessing
>>> cpu = multiprocessing.cpu_count()
>>> cpu

But while I was filling a bug report I wondered why RHEL shipped such an ancient library. After all, RHEL 7 was released in June 2014, and psutil had cpu_count available since early 2014! And indeed, a quick search for the package via the Red Hat package search showed a weird result: python-psutil was never part of base RHEL 7! It was only shipped as part of some very, very old OpenStack channels:

access.redhat.com package search, results for python-psutil

Newer OpenStack channels in fact come along with newer versions of python-psutil.

So how did this outdated package end up on this RHEL 7 image? Why was it never updated?

The cloud image is to blame! The package was installed on it – most likely during the creation of the image: python-psutil is needed for OpenStack Heat, so I assume that these RHEL 7 images where once created via OpenStack and then used as the default image in this demo environment.

And after the initial creation of the image the Heat packages were forgotten. In the meantime the image was updated to newer RHEL versions, snapshots were created as new defaults and so on. But since the package in question was never part of the main RHEL repos, it was never changed or removed. It just stayed there. Waiting, apparently, for me 😉


This issue showed me how tricky cloud images can be. Think about your own cloud images: have you really checked all all of them and verified that no package, no start up script, no configuration was changed from the Linux distribution vendor’s base setup?

With RPMs this is still manageable, you can track if packages are installed which are not present in the existing channels. But did someone install something with pip? Or any other way?

Take my case: an outdated version of a library was called instead of a much, much more recent one. If there would have been a serious security issue with the library in the meantime, I would have been exposed although my update management did not report any library to be updated.

I learned my lesson to be more critical with cloud images, checking them in more detail in the future to avoid having nasty surprises during production. And I can just recommend that you do that as well.


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